Refund policy
Returns & Exchanges
- You have 30 days from delivery to return your mat if it’s unused and in original condition.
- Return shipping costs are the responsibility of the customer unless your item was damaged or incorrect.
- Once approved, refunds are processed back to your original payment method within 5–10 business days.
Return Instructions
To Initiate a Return:
Please email us with the subject line:
RETURN REQUEST – ORDER #[YourOrderNumber]
Send to: [support@tejara-official.com]